Member – Staff Relationships

Episode 003

Welcome to the Experience in Golf Clubhouse Design podcast, where we explore the nuances of golf clubhouse design and how human interaction impacts member lifestyles. Join us as we delve into the architecture and interior design concepts that make golf clubhouses and resorts successful. From pro-shop design and fitness to dining, we’ll cover it all. To stay updated, hit the subscribe button now. In today’s episode, we’ll cover recognizing employees and building relationships.

Welcome to today’s topic: Staff appreciation and personal connections make the club experience. Have you ever worked in an environment where you feel undervalued or disconnected from your colleagues? Studies show that a lack of employee recognition can lead to decreased job satisfaction, increased turnover rates, and a negative impact on the organization’s overall productivity. It’s essential to show appreciation to your staff regularly. This can be achieved by acknowledging their hard work, providing opportunities for personal and professional growth, and fostering a supportive workplace culture.

But what about personal connection? As much as we value people for their productivity, it’s also important to remember that they are human beings with their own unique stories, perspectives, and struggles. Building personal connections with your staff can lead to increased job satisfaction, better communication, and a more cohesive team. This can be achieved by hosting team-building activities, engaging in one-on-one meetings with employees, and creating spaces for open communication.

Small acts of appreciation and personal connection can go a long way in creating a positive work environment, promoting productivity and employee satisfaction. Take the time to recognize and connect with the staff that enhance your member experience.

Have you heard about the amazing bartender who performed CPR and saved a life? Camryn Justice wrote an article about it and given the topic for today, I thought it would be nice to read it here.

A typical day on the golf course took a turn for the worse for Shawn Cavanaugh but ended with a life-long bond between him and a bartender named Taylor Lyn Kemerer, who is credited for saving his life.

On Friday, Cavanaugh was out on the Turkeyfoot Lake Golf Links with a group of friends, enjoying their tradition of “Stress-Free Friday” golf league. They’ve done it every week for 25 years.

“Beautiful day. Couldn’t have played any better, actually. Had a lot of fun. Laughs all day like I do with them all the time, they’re a bunch of great guys,” Cavanaugh said.

Cavanaugh was running late to the tee time and wasn’t able to pick up the waters and Gatorade he normally brings for a day on the golf course. He attributes what happened later that day to being dehydrated.

After the round of golf, Cavanaugh and his friends went across the street to Upper Deck Bar and Grill for a bite to eat. The group sat down on the interior patio, and a few moments later, Cavanaugh started to feel a little off. The dehydration was taking its toll.

“I started feeling dizzy, and all of a sudden I was thinking to myself, ‘Whoa, I’m really feeling lightheaded,’ and I thought I was going to lay my head down on my arms. And then the next was not a good thing,” Cavanaugh said.

Cavanaugh had passed out and was unresponsive. His friends called for help and the general manager of Upper Deck immediately called 9 1 1.

The owner of Upper Deck and Turkeyfoot Lake Golf Links Timothy Adkins got a call from the manager explaining the situation.

“I got a phone call from the manager,” Adkins said. “I said, ‘What’s going on? What happened?’ And he goes, ‘You’re not going to believe this.’ He said, ‘Some guy like fell over at the table and had no pulse.'”

As they waited for first responders to arrive, Kemerer, a bartender who was in early for her shift, wasted no time.

Kemerer has lived through tragedy before. Her mother has been a nurse for over 40 years and Kemerer has grown up medically trained. CPR certified and taught the importance of being fast-acting in certain situations, Kemerer knew what to do. But she also had hands-on experience from an event that changed her life forever.

“I did have a traumatic event seven years ago when my father passed away of a massive heart attack in front of my mother and I,” Kemerer said. “When that happened seven years ago, that was kind of my calling that I know that I want to go into a medical profession and help people.”

Kemerer was in school to get into the medical profession, but a few years ago she had to leave school.

“I was doing pre-med for biochemistry. But then ultimately, three and a half years ago, I had to drop out to take care of my mother. So now I’m just working and taking care of her. But one day I’ll get back to school and get into the medical field,” Kemerer said.

Still, Kemerer makes sure to stay CPR certified and up to date on her training. So when she saw Cavanaugh unresponsive in the restaurant she was working at, it was almost a flashback to the tragedy with her father.

“He was blue in the face. I was terrified that he was about to have a heart attack and kind of re-live what I lived through seven years ago,” she said. “Couldn’t find a pulse whatsoever. And then I tried for about a minute and a half to see if I could get a pulse out of him. And then when I determined that I couldn’t get a pulse, that’s when I yelled at his golfer buddies to get him on the ground to start CPR.

So she got to work. Kemerer rushed over and got Cavanaugh on the ground. She began using her training which has been an important part of her life for years. After a few minutes of CPR, Kemerer’s efforts were successful.

“Next thing you know, he took a breath, his eyes started to flutter and the color started coming back to his face,” Akins said. “I go, ‘How is the guy? Is he okay?’ And he’s like, ‘He’s real responsive. The paramedics are here. He’s responsive. He’s talking to the paramedics. He doesn’t even know what happened.’ So, she’s a hero. She is, there’s no other way to say it.”

Cavanaugh was transported to the hospital, evaluated and treated, and a short time later discharged. He’s a little sore, as could be expected, but medically alright. He credits Kemerer for saving his life that day, but had no recollection of the events or of Kemerer herself.

A few days after the incident, Cavanaugh returned to Upper Deck to meet her and thank her for saving his life.

That was a moment he will never forget.

“When we were talking, she told me that of all things, ‘You won’t believe this.’ And I go, ‘What’s that? And she said that I looked exactly like her dad,” Cavanaugh said.

Cavanaugh was touched by that moment and he had a gift for Kemerer.

“He came back on Wednesday and he actually gave me this pin. He made the comment, ‘I don’t know if you’re religious, but I am.’ And I said ‘I am as well.’ So we kind of bonded on a religious level,” Kemerer said. “There’s just a cross with an angel. And he goes, ‘We’re bonded for life.’ And on the little card, it had a little prayer on it. And so I just turned to God and I talked to my father, who’s in heaven, and I’m just like, ‘Thank you so much.'”

The gesture was a small token of Cavanaugh’s appreciation for Kemerer and the connection the two will now share for a lifetime.

“I just wanted to tell her thanks, and that I have a good feeling that the guy upstairs took good care of me, and he put her in my life,” Cavanaugh said, tearing up. “So I just bought her a little angel pin that said ‘guidance’ on it, because I think she was guided to take care of me and be in the right spot at the right time. So I will always thank my lucky stars for her.”

After the incident, Adkins was moved to take action of his own. He reached out to the New Franklin fire chief and is paying for all of his employees at his bars and the golf course to receive CPR training and get their certification.

“I want to get the training myself and I’d like my staff to have it also so that if it ever happens again, there’ll be another happy ending,” Adkins said.

Today we talked about recognizing employees and building relationships. If you want to create a positive work environment and promote productivity, employee recognition and relationship building are key. Thanks for listening to today’s episode, I’ll see you guys at the next one and don’t forget to subscribe!

Women in Golf: Those that make an impact

Episode 002

Welcome to the Experience in Golf Clubhouse Design podcast! In this show, we delve into the fascinating world of golf club architecture and interior design, exploring the impact of human interaction on member lifestyles. Join us as we uncover the secrets to creating a successful golf clubhouse and resort, covering everything from proshop design to fitness and dining. To stay up to date with our latest episodes, be sure to hit the subscribe button now! In today’s episode, we’ll cover the Golf Inc. Summit event honouring Hilda Allen, the upcoming Golf Inc. Magazine issue featuring women of golf who have made an impact and contributed to the industry.

Hey there! Today we’re going to talk about the Hilda Allen Award, which was announced at last year’s Golf Inc. Summit. This award is a tribute to Hilda Allen, the golf industry’s top sales auctioneer and active broker, who passed away on June 24th, 2022. Golf Inc. is honoring her by presenting this award at the Summit every year. For the upcoming September/October issue of Golf Inc. Magazine, they will be featuring a story that honors women in golf who are making a difference. Golf Inc. is asking for your help – share the names of any women who you believe deserve to be recognized. They’re looking for women who have contributed to both the golf industry as a whole, as well as those who have helped women excel in golf. You can suggest women based on their lifetime of contributions or recent achievements. So, if you know someone who has made a significant impact in the golf industry, let Golf Inc. know. That’s it for now – don’t forget to nominate the women who have helped make a difference in the golf industry! We can’t wait to hear your thoughts and the stories of these amazing women. Let’s spread the word about Hilda Allen and recognize her legacy! Thank you for your help, and we look forward to hearing from you soon.

Today we discussed the Hilda Allen Award given to industry’s most active broker and the upcoming issue of Golf Inc. Magazine featuring women in golf who have made an impact; thank you for tuning in to today’s episode, and see you at the next one – don’t forget to subscribe!

Exploring the history of golf clubhouse design

Episode 001

Welcome to the “Experience in Golf Clubhouse Design” podcast, where we take a deep dive into the world of golf clubhouse design and explore the pivotal role of design on member lifestyles. Join us as we uncover key architecture and interior design concepts that make for a successful golf clubhouse and resort, and discover how factors like Golf Proshop Design, Fitness, and Dining can significantly impact the overall member experience. Don’t miss out on future episodes, hit that subscribe button to stay updated. In today’s episode, we’ll cover the history and design of Golf clubhouses worldwide, including restaurant, pro-shop, lounge, and locker rooms, analysis of clubhouses to adapt to member needs and making a style statement, exploring unique features of modern golfclub design and personal stories of golfers finding exceptional clubhouses around the globe.

Welcome to today’s episode where we’ll be exploring the fascinating and often overlooked history of golf clubhouse design. For many golfers, the clubhouse is the heart and social center of the golf course, a place to gather before and after a round of golf. But how did this building type become so important in the world of golf? 

Well, it turns out that golf clubhouses have been around almost as long as the game itself. In the early days of golf, players would gather in simple wooden structures or even inns to plan their games and enjoy a drink together. However, as the popularity of golf grew, so did the importance of the clubhouse.

One of the key developments in this evolution was the creation of private golf clubs, which emerged in the late 1800s. These clubs were often exclusive and members-only, with luxurious clubhouses that served as symbols of wealth and status. These early clubhouses were designed to impress, with grand entrances, sweeping staircases, and elegant dining rooms.

It was during this period that golf clubhouse design began to really come into its own. Architects and designers created some truly magnificent buildings that blended traditional Scottish and English styles with bold new approaches. Many of these buildings are still standing today, and can be visited and enjoyed by golfers and architecture enthusiasts alike.

As the 20th century dawned, golf clubhouses continued to evolve and change. With the advent of new materials and construction techniques, designers were able to create even more striking and elaborate structures. From the sleek art deco designs of the 1920s to the modernist glass and steel structures of the 1960s and beyond, golf clubhouse design has remained an intriguing and constantly evolving field.

So there you have it – a brief glimpse into the fascinating history of golf clubhouse design. Next time you find yourself at your local club, take a moment to appreciate the architecture and design of this important part of the golfing experience.

Let’s talk about the essential components that make up a typical golf clubhouse. These are the must-haves that golfers will expect to find when they come to play a round of golf.

First up, there’s the restaurant. Like any good clubhouse, you can expect to find a dining area where golfers can relax, refuel, and maybe even reminisce about their last birdie. The menu usually offers a range of dishes that cater to different dietary preferences, so there’s something for everyone.

Next, there’s the pro shop. This is where you’ll find all the golf essentials and equipment you’ll need to play your best game. From clubs to balls, tees to gloves, the proshop is a golfer’s paradise. Plus, if you’re looking to improve your game, you can usually also find a knowledgeable staff member who can help you select the right equipment for your style and skill level and arrange private lessons.

Third, there’s the lounge. This is where golfers usually go to relax after a round of golf. The lounge can offer comfortable seating, refreshments, and even a billiards or card table. It’s a space that provides a casual environment for golfers to unwind and socialize with other golfing enthusiasts.

Last, but certainly not least, there are the locker rooms. Locker rooms are an essential component of any golf clubhouse, providing a space for golfers to change their clothes and store their equipment safely and securely. Some locker rooms also offer additional amenities like showers or saunas, which can be a welcome treat after a long day on the course.

There you have it! These are just a few of the essential components of a golf clubhouse. Whether you’re a seasoned golfer or a beginner looking to get started, a well-equipped clubhouse is sure to provide a great atmosphere to enjoy your golfing experience.

Now let’s dive  into the fascinating world of clubhouse architecture history! It all began in Scotland, where the concept of a separate building for leisure activities and socializing was first introduced. Over time, the design of clubhouses evolved and spread to countries all over the world. 

In the United States, for example, clubhouses have taken on a variety of styles and functions. Some are designed to cater to a specific sport, such as golf or tennis, while others are more general-purpose and can be used for a wide range of activities. In fact, it’s not uncommon for a clubhouse to have multiple rooms, each dedicated to a different function or event. 

But what are some of the key design elements that make a clubhouse a clubhouse? Well, for one, most clubhouses are situated in a picturesque location, such as near a golf course or overlooking a scenic vista. This helps create a sense of relaxation and escape from the hustle and bustle of everyday life. Additionally, clubhouses often feature expansive windows that let in plenty of natural light and offer stunning views of the surrounding landscape. 

Clubhouses also tend to feature plenty of amenities, such as a swimming pool, gym, lounge area, and spacious dining areas. Some may even offer an outdoor patio or terrace for al fresco dining or evening cocktails. These features help provide a sense of luxury and create an atmosphere of comfort and relaxation. The selection of furniture is also important in a clubhouse setting—couches, armchairs, and tables are all important pieces that can bring the space together and add to the ambiance.

Designing a clubhouse with an eye for detail and comfort can be a great way to create a warm atmosphere. Finishing touches such as low-level lighting, ceiling fans, and rugs can all come together to form a relaxing area for members to enjoy. Additionally, the addition of plants or greenery can create a pleasant visual contrast with the surrounding architecture, making the space feel more inviting and homely.

Modern clubhouses also frequently incorporate multimedia systems such as TVs or projectors for sports fans to watch games or other entertainment. Some of the most innovative designs embrace cutting edge technology in order to enhance their members’ experience even further; some clubs have been known to introduce virtual gaming areas, automated food ordering systems, and interactive displays.

The potential of a modern clubhouse is almost limitless; with the right design, any space can be transformed into an exciting hub for members to enjoy. All it takes is a little bit of imagination and creativity! With the help of skilled architects and designers, members can create a club that reflects their own unique style and personality.

It’s worth noting that clubhouse architecture continues to evolve and push boundaries. Some of the latest designs incorporate unique materials and technology, creating buildings that not only look great but are also inspiring. And as more and more people seek out spaces where they can connect with others and recharge their batteries, the clubhouse is likely to remain a fixture of modern architecture for years to come.

So, let’s take a moment to delve into the different design approaches used to create one-of-a-kind features that make each clubhouse stand out. Let’s start with the use of natural materials. Wood, stone, and brick have long been staples for clubhouse construction, but today they’re being used in new and interesting ways. For example, some clubs are experimenting with hardwoods like teak or mahogany to create a warm and intimate atmosphere. Meanwhile, heavier materials like granite can be used to create bolder, more modern designs. The use of natural materials can also help to ensure that a clubhouse has an inviting and timeless appearance.

Design is an integral part of any building, and clubhouses are no exception. Communal spaces are vital to any country club, golf course or community, serving as a hub for social gatherings, events, and recreational activities. However, despite their similar functions, each clubhouse possesses a distinct personality and character – and this is largely due to their unique membership and offerings. Some clubhouses may embrace a traditional architectural style, while others may showcase a more contemporary look and feel.

Designers may incorporate different design elements that makes each clubhouse special – whether it’s the beautiful views, the luxurious furnishings, or the innovative layouts. They also often look to local materials, colors, textures and patterns that are specific to the region or area. For example, a golf course in California may include wood features inspired by the coastal redwood forest while a southern country club might feature tall columns and magnolia trees for an elegant plantation feel.

Regardless of its style, each clubhouse should be designed with an eye for detail and a commitment to creating an inviting atmosphere. From the carefully chosen furnishings to the thoughtfully planned amenities, clubhouses should be havens of relaxation and enjoyment that members and guests will want to return to again and again.

The landscape surrounding a clubhouse is just as important as its interior design. Landscape architects often incorporate natural motifs such as native plants, trees and shrubs to evoke the area’s unique cultural identity. Additionally, designers often include benches, outdoor fire pits and BBQ grills to create enjoyable outdoor spaces for members and their guests.

When it comes to clubhouse design we have some incredible golf course clubhouse designs from around the world to pull inspiration from. From traditional to modern, there are some truly unique and stunning designs out there. Keep in mind that each membership is unique and has it’s own set of challenges and opportunities.

Let’s start with the traditional side of things. The Gleneagles Hotel in Scotland boasts a beautiful clubhouse that’s been around since 1924. It’s a classic stone building with a red-tiled roof and a stunning view of the surrounding mountains.

Another notable traditional clubhouse is the Winged Foot Golf Club in New York. This one has been around since 1923 and has a Jacobethan Revival-style clubhouse designed by architect Clifford Charles Wendehack that’s sure to impress.

Now, let’s move on to the modern side of things. One of the most unique clubhouses out there is the Presidential Golf Club at Yanqi Lake. This one has a sleek, contemporary design with stunning floor-to-ceiling windows that offer an incredible view of the golf course under multitier flower pedal roof structure..

Just a few examples of both traditional and modern golf course clubhouse designs that are sure to inspire. Which one is your favorite?

Golf courses aren’t just flat stretches of grass anymore. Designers are incorporating more creative elements to make playing golf an even more enjoyable experience. From the rolling hills of Scotland to the rugged cliffs of California, golf course architects are using the natural landscape to build beautiful and challenging courses. For many golfers, a trip to the course isn’t complete without a stop at the clubhouse. The buildings have come a long way from their traditional forms, with some truly unique designs being constructed around the world.One example is The Lodge at Kauri Cliffs in New Zealand. This beautiful structure sits atop towering cliffs that provide sweeping views of the Pacific Ocean below. Inside, guests can relax by the fire or even take part in arts and crafts and other interesting activities.

One trend that’s growing in popularity is greenside seating. This is where there are actual seats or benches located close to where a player is putting. It gives spectators a chance to get a closer look at the action and really appreciate the skill involved in making a shot. It’s also a great way for players to feel more engaged with their audience. We’re seeing more and more golf courses installing greenside seating to encourage a better interactive experience.

Golf course designers are also incorporating features that make the game more challenging, while still being enjoyable for all skill levels. Carefully designed obstacles can force even experienced players to strategize and adjust their approach to a hole. Beyond bunkers, water hazards and other natural features can add complexity without making a course too difficult for casual players. Overall, golf course designers are creating courses that are both enjoyable and challenging for everyone – from novices to experts. 

Another trend is the addition of rooftop terraces. These can be located at the clubhouse or on top of certain holes. They’re a great way for players to take a break from the game and enjoy some fresh air and a nice view. They also serve as a great way for golf courses to host events, like parties or weddings.

Overall, golf course and clubhouse design is constantly evolving. The addition of greenside seating and rooftop terraces are just a couple of examples of how designers are making the game more appealing to both players and spectators.

What mostly affects social clubs and organizations: how they keep up with the ever-evolving needs of their members! It’s a debate that has been raging on for years – how can these clubs stand up to changing member needs? And not just from a physical standpoint, but also in terms of aesthetic alterations. Clubs should be looking to make their spaces more inviting by adding in elements like fire pits, outdoor kitchens, and comfortable seating areas. Additionally, they should also work to create a sense of community by increasing the amount of interactions between members.

It’s interesting to think about how the physical construction of the clubhouse can impact its members’ experiences. For example, a clubhouse that was built in the 1970s may not be equipped to handle the modern needs of its members, such as accessibility for individuals with disabilities or the latest technological advancements. This can make it difficult for the clubhouse to attract new members and retain existing ones. On the other hand, clubs that invest in state-of-the-art facilities with modern amenities may be able to appeal to a wider range of members.

But it’s not just about the functionality of the physical space. The aesthetic of the clubhouse can also play a role in how members feel about their experience. For instance, a clubhouse that is intentionally designed to evoke a sense of tradition and history may appeal more to members seeking a sense of nostalgia. However, younger generations who are used to more contemporary spaces may be turned off by this style. 

A successful clubhouse should strive to balance modern and traditional elements, providing members with a sense of both familiarity and innovation. The atmosphere of the space should be warm and inviting, as well as reflective of the club’s values. Additionally, clubs should consider providing amenities such as fitness centers or restaurants that cater to different generations in order to attract more members. The clubhouse should be well-maintained and updated regularly to ensure that members are always enjoying their time there. By creating an atmosphere that is both timeless and modern, clubs can appeal to a wide range of patrons and increase engagement with their facilities.

Ultimately, finding the right balance between physical construction and aesthetic alterations is key to keeping members satisfied and engaged. As times change and new generations become members, social clubs and organizations must stay adaptable and willing to change in order to stay relevant. That’s why this topic is sure to continue to be debated for years to come!

Let’s dive into the topic of analyzing different architectural styles used to convey a message about a club or its location. When it comes to architecture, one of its key purposes is to create a distinct identity for the building, while also complementing the surrounding area. Clubs are no exception to this, as their architectural style can be used to make a statement about the club itself or reflect the location it’s in. As such, it’s important to consider how different architectural styles can be utilized in order to create an identity and presence for the club.

So, how can we analyze different architectural styles used by clubs? For starters, we need to look at the club’s overall image and what kind of identity it wants to convey. For example, if a club wants to appear upscale and luxurious, it may opt for an art deco style that features sleek designs and intricate details. On the other hand, if the club wants to be seen as modern and trendy, it may choose a contemporary style that emphasizes clean lines and open spaces.

Aside from the style of architecture, we should also consider the materials used in the building. Different materials can create a variety of experiences depending on how they interact with light and sound. For example, glass walls or ceilings will give an overall feeling of openness and airiness while stone walls may provide more of a sense of security and stability. Additionally, certain materials can create an atmosphere or mood that is appropriate for the type of club and the activities it offers.

Another important factor that goes into deciding the architectural style of a club is its location. The surrounding area can greatly impact the overall design of the building and help it blend in or accentuate its surroundings. For example, if a club is located in a historic district, it may choose a classic or traditional architectural style to reflect the area’s historical significance.

Analyzing different architectural styles used by clubs can reveal a lot about the message the club wants to convey and the character of its’ members. By understanding the role that architecture plays in creating an identity for the building, we can better appreciate the diverse range of styles out there and the meaning behind them.

On today’s episode, we explored the history and design approaches of golf clubhouses around the world, from Scotland to present-day USA, including modern features such as greenside seating and rooftop terraces, and analyzed their ability to adapt to member needs and make a statement about the club or location – thanks for listening and don’t forget to subscribe!