Episode 134 Built around Antonia Hock’s essay “I Just Joined One of The World’s Most Exclusive Private Clubs. Here Is What Fell Apart.” Hock is the founder and president of The AHA Group, a global experience architecture firm serving ultra-luxury markets, and the former global head of the Ritz-Carlton Leadership Center. Her essay documents the […]
Category: podcast
The GM’s Impossible Position — The Gap Between What Your GM Knows and What the Board Hears
Episode 133 An honest look at one of the most misunderstood roles in the private club industry. This episode walks through the systematic gap between what general managers know about their clubs and what gets formally reported to boards — not because GMs are dishonest, but because the governance structure of private clubs systematically incentivizes […]
The Architect’s Fee Fight — Why the Cheap Bid Is Almost Always the Expensive One
Episode 132 An honest insider look at architectural fees in the club space: what they cover, how they’re structured, and why the lowest bid is almost always the most expensive choice your club will ever make. A walk through the real economics of an architecture firm, the line-by-line breakdown of where an 8% fee actually […]
What Your Initiation Fee Actually Pays For — The Economics Nobody Explains Before You Write the Check
Episode 131 You wrote a check for $50,000. Maybe $100,000. Maybe more. Do you know where that money went? This episode pulls back the curtain on the real economics of private club initiation fees — how they’re allocated, what they subsidize, and why the number on your check is as much a brand signal as […]
The Club Your Kids will Never Join
Episode 130 The average club board member is north of sixty. The demographic clubs desperately need is thirty-five. These two groups have fundamentally different relationships with formality, food, fitness, technology, aesthetics, and how they socialize. In this episode, we walk through every design decision where the generational blindspot shows up — from dining rooms that […]
What Happens After the Ribbon Cutting — The First Twelve Months Nobody Warns You About
Episode 129 SHOW NOTES The champagne’s been poured, the board president made a speech, and the architect posted the photos. Now everyone’s gone — and the GM, the chef, and the maintenance team are alone in a building that doesn’t quite work yet. This episode is a brutally honest walkthrough of the first year after […]
Your Architect Lied to You
Episode 128 Your Architect Lied to You — The Uncomfortable Truths Nobody Says in a Board Presentation An architect with over twenty years in golf clubhouse design pulls back the curtain on the polite fictions that derail renovation projects. From unrealistic budgets that everyone agrees to but nobody believes, to timelines compressed by political pressure, […]
When Private Equity Buys Your Clubhouse
Episode 127 When Private Equity Buys Your Clubhouse — What PE Ownership Means for Design, Renovation, and the Member Experience Private equity has entered the golf industry at an unprecedented scale. Concert Golf Partners, now backed by Bain Capital in a $1.3 billion transaction, operates 39 clubs. Troon, backed by TPG Capital and Leonard Green, […]
Golf Inc Amenity of the Year 2026
Episode 126 Amenity of the Year 2026 — Reshaping the Member Experience Golf Inc. Magazine’s 2026 Amenity of the Year awards spotlight fifteen projects that are redefining what members expect from their clubs. In this episode, we break down every winner across racket sports, golf entertainment, wellness, aquatics, and multi-amenity categories — and pull out […]
When the Architect Leaves
Episode 125 Show Notes The ribbon cutting marks a milestone, not a finish line. This episode examines what actually happens in the twelve months after a clubhouse renovation reaches substantial completion—the challenging transition period that determines whether a project truly succeeds but rarely gets discussed in industry publications or conference presentations. The episode begins with […]